Shipping & Returns
Shipping Policy
Pacific Group USA is committed to delivering your orders on time and at an affordable cost. We offer a variety of shipping methods to meet your needs. Our packaging is designed to ensure that your products arrive in perfect condition. Our shipping costs are calculated based on the weight and size of your order. We strive to keep our shipping costs as low as possible without compromising the quality of our service. I'm the second paragraph in your Shipping Policy section. At Pacific Group USA, we value your trust and loyalty. That's why we are always transparent about our shipping methods and costs. If you have any questions or concerns about our shipping policies, please don't hesitate to contact us. We are always happy to help.
Return & Exchange Policy
At Pacific Group USA, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return or exchange any product within 30 days of purchase. To be eligible for a return or exchange, the product must be unused and in its original packaging. Shipping costs for returns or exchanges are the responsibility of the customer, unless the product is defective or damaged. We take pride in our products and are committed to providing you with the best possible service. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us. We are always happy to help.